Terms of Service

Acceptance and website scope

These Terms of Service govern access to and use of vioxsolar.com. By using the website, you agree to these terms. If you do not agree, please do not use the website.

The website is intended primarily for distributors, panel builders, equipment manufacturers, engineers, installers and other professional or business users. It provides company, product, application and technical information and a way to request documents, cooperation or quotations.

Product and technical information

Website content is general information and does not replace a controlled datasheet, certificate, drawing, instruction manual, risk assessment, local code review or professional engineering judgement. Images may show representative configurations. Ratings, standards, dimensions, accessories and certifications can vary by exact model, order code, production revision and destination market.

You are responsible for checking system voltage, current, fault level, polarity, environmental conditions, installation method, coordination requirements and applicable laws and standards. Selection, installation, testing and maintenance must be performed by appropriately qualified persons.

Enquiries, quotations and orders

Submitting a form or receiving an automated acknowledgement does not create a contract, reserve stock or confirm price, delivery, compliance or product suitability. A website request is an invitation for commercial discussion only.

An order becomes binding only under the quotation, pro forma invoice, sales contract, order acknowledgement or other commercial document expressly accepted by the relevant parties. Those documents take priority over website content and may contain separate terms covering price, payment, tooling, samples, delivery, inspection, warranty and dispute resolution.

Downloads and controlled documents

Catalogues, datasheets, drawings, certificates and other downloads may be revised or replaced. A document available online may not be the current controlled document for your exact order code. Request confirmation from VIOX before relying on a document for procurement, certification, installation or regulatory submission.

You may download and use VIOX materials for legitimate product evaluation, specification and resale support. You may not remove notices, misrepresent a document, alter technical values, or present a VIOX document as applying to a different product.

Intellectual property

The website and its original text, graphics, product photographs, drawings, interface, trademarks, logos and compilations are owned by or licensed to VIOX and are protected by applicable intellectual-property laws. No ownership right is transferred to you.

Except for the limited business use described above, you may not reproduce, publish, sell, scrape, systematically extract, modify or create derivative works from website content without prior written permission. Third-party names and marks remain the property of their respective owners.

Acceptable use

You must not use the website to violate law or third-party rights; submit false, unlawful or harmful material; introduce malware; probe or bypass security; interfere with availability; impersonate another person or company; send unsolicited bulk requests; or use automated systems in a way that places an unreasonable load on the service.

You are responsible for the accuracy of information you submit and for having authority to provide business-contact and project information on behalf of your organisation.

Third-party websites and services

The website may link to social networks, video platforms, distributors or other external services. Links are provided for convenience and do not make VIOX responsible for third-party content, availability, security, products or policies. Your use of an external service is governed by that provider’s terms.

Availability and disclaimers

We aim to keep the website useful and accurate, but may update, suspend or remove content or functionality without notice. To the extent permitted by law, the website is provided “as available” without warranties that it will be uninterrupted, error-free, complete or suitable for a particular project.

Nothing in these terms excludes an express obligation accepted by VIOX in a binding commercial document or any liability that cannot lawfully be excluded.

Limitation of liability

To the maximum extent permitted by law, VIOX is not liable for indirect, incidental, special or consequential loss arising solely from use of, inability to use, or reliance on this public website, including lost profit, lost opportunity, lost data or business interruption.

Product liability, warranty and remedies relating to purchased goods are governed by the applicable sales contract, confirmed order documents and mandatory law, not by this website section alone.

Privacy

Our Privacy Policy explains how personal information submitted through the website is collected, used, shared and retained. Please review it before submitting an enquiry.

Governing law and changes

Unless a binding commercial agreement states otherwise, these website terms are governed by the laws of the People’s Republic of China, without limiting mandatory rights that cannot lawfully be excluded. Disputes concerning these website terms are subject to the competent courts at the registered location of the VIOX operating entity.

We may revise these terms to reflect website, business or legal changes. The version displayed on this page applies from its stated update date. Continued use after an update means you accept the revised terms.

Contact

Questions about these terms may be sent to support@viox.com.